Help & support at joinnorth.it

Here you’ll find usage tips, FAQ and direct contact options. Reach out whenever you need assistance with job listings or your profile.

Contact us
Candidates

Filter listings by location, industry, experience level and work mode. Save searches to receive daily alerts.

Browse listings
Employers

Sign in to publish listings, manage their status and use the Multi brand module.

Employer dashboard
Contact the team

Describe the issue, attach screenshots and we usually reply the same business day.

hello@joinnorth.it

Support for candidates

A free joinnorth.it account helps you find verified work in Canada faster.

  • Use specialization, technology, location, pay and work-mode filters to tailor the results to your needs.

  • Save searches - we send one Messenger or email alert per day only when new listings appear.

  • Your name, photo and contact details are shared only after an employer completes a paid connection. Applying or accepting an invitation is free.

Support for employers

We help you reach the right candidates while keeping your listings high-quality

  • Post jobs manually or via integration - we’ll help you pick the workflow that fits your HR team.

  • Use the “My listings” tab to control publication status, budget and highlights.

  • The Multi brand module lets you manage several brands or locations at once with separate profiles and stats.

Safety & moderation

We focus on transparency and data protection.

  • Most listings come from trusted sources and go through automated plus manual moderation before going live.

  • The “Report” button routes straight to our safety queue - we usually respond within one business day.

  • We follow GDPR best practices. The Privacy Policy explains the details.

How to report an issue?

01
Describe the situation

Send the listing link or company name and explain what should happen instead. Mention the outcome you expect.

02
Attach evidence

Screenshots, a short recording or the browser error code help us reproduce the issue faster.

03
Send the ticket

Email hello@joinnorth.it and include a phone number if we can call you back for urgent cases.

Frequently asked questions

Do candidates have to pay to use JoinNorth?
What can an employer see in my CV?
Where do JoinNorth job listings come from?
What does employer status mean?
What do AI summaries mean?
How long does it take to publish a new listing?
How can I edit or pause a published listing?
How do you protect user data?